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Thursday, October 8 • 10:00am - 10:45am
DT01: No Advanced Users Left Behind - Discovery for All

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The University of Southern California Libraries’ implemented Summon in 2010 and since 2012 it has been the primary search option on our homepage. The Summon Working Group, also established in 2012, has lobbied for enhancements and modifications geared towards making Summon a search tool that meets the needs of both novice and advanced researchers. While Summon appears to be satisfying the basic research needs of most undergraduates, it remains problematic for our more advanced users (faculty, graduate students and librarians). This presentation will share the results of a study conducted in 2014 about how well Summon handles known item searches. We will also provide details on the pain points USC’s advanced users have experienced, garnered through usability studies and surveys. We will offer suggestions for enhancements to ensure that Summon is able to provide the precision search options and targeted results today’s advanced researchers demand.

avatar for Caroline Muglia

Caroline Muglia

Collection Assessment Librarian, University of Southern California
Caroline Muglia is the Collection Assessment Librarian at University of Southern California Libraries located in Los Angeles. A first of its kind position, she uses an evidence-based approach to maintaining a strong and relevant collection for all users. Before coming to USC, Caroline... Read More →
avatar for Elizabeth Namei

Elizabeth Namei

Reference & Instruction Librarian, liaison and selector for U.S. and British History, and American Studies and Ethnicity, University of Southern California
Elizabeth Namei is a Reference & Instruction Librarian at the University of Southern California in Los Angeles where she serves as the liaison and selector for U.S. and British History, and American Studies and Ethnicity.  Since joining USC, the use and performance of USC’s discovery... Read More →

Thursday October 8, 2015 10:00am - 10:45am CDT
Kane - 3rd Floor

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