You are part of ProQuest history at the inaugural ProQuest User Summit! Your fellow librarians from all over the world are coming together to build a strong community of users of ProQuest workflow software products. Sign up for sessions below and enjoy this opportunity to meet, share and learn with your peers.**Note: you can always change your mind and choose another session

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*A sign-up sheet for dining options will be available during the Welcome Reception

Thursday, October 8 • 10:00am - 10:45am
MT01: Intota Implementation - User Experiences

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1) There is no Manual: Challenging traditional workflow processes and developing problem-solving skills

Presenter: Sandra Morden, Head, Discovery and Technology Services, Queens University, Ontario, Canada
Presenter: Michael Vandenburg, Associate University Librarian

Some staff are very comfortable with known processes and step-by-step manuals. In order to move to the more advanced use of a tool like Intota, it is important to understand the larger concepts and to develop skills and interest in problem-solving. There is no manual! How do we get people there? We will share some ideas and will invite thoughts from participants

2) Overview of how Intota can Meet the Needs of your Library Now

Presenter: Ashley Zmau, E-Resources Librarian, University of Texas at Arlington Libraries:

The day-to-day management of e-resources is often chaotic; many libraries are short staffed or dealing with staff turnover and lackadaisical record keeping. Intota v.1 can alleviate this stress by ending siloed job duties and providing a previously unachievable atmosphere of transparency. This session will demonstrate how to cross train your staff and operate by the “hit by bus” mentality: if you, as the supervisor of your unit, were hit by a bus tomorrow, would your co-workers know how to manage your e-resources?

avatar for Sandra Morden

Sandra Morden

Head, Discovery and Technology Services, Queens University
Sandra Morden is Head, Discovery and Technology Services at Queen’s University, where she is responsible for providing leadership and direction in the planning, development, delivery and ongoing assessment of high quality services in the Library’s Discovery and Technology Services... Read More →
avatar for Michael Vandenburg

Michael Vandenburg

Associate University Librarian, Queens University
Michael Vandenburg is the Associate University Librarian at Queen’s University where he provides leadership for strategic planning, development, and assessment of the library's information infrastructure. In this role, he oversees and supports the library's divisions responsible... Read More →
avatar for Ashley Zmau

Ashley Zmau

Serials Cataloging and Metadata Librarian, Dallas County Community College District
Ashley is the Serials Cataloging and Metadata Librarian for the Dallas County Community College District. She is the co-author of Electronic Resources Librarianship a Practical Guide for Librarians and the forthcoming Electronic Resources Troubleshooting. Previously, Ashley was the... Read More →

Thursday October 8, 2015 10:00am - 10:45am
Avenue Ballroom - 4th Floor

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